🏟️ Venue Guide
💳 Accepted Payment
Visa, Mastercard, American Express, Maestro, Cash.
🎫 Will Call
Collection from The O2 main box office is on the day of the event from 90 minutes before event doors opening time (see ticket for details). Purchasing credit card and Ticketmaster booking reference number are required for collection. Letters of authorisation are not accepted for collections or duplicate ticket collections.
🅿️ Parking
Car Park 1 is used for parking events within The O2 arena, it is approximately 350m from the main entrance at The O2. It is recommended that tickets are pre-booked due to limited availability. The Peninsula and other areas of Greenwich is a Controlled Parking Zone and there is no parking on the roads surrounding The O2.
♿ Accessibility
Accessible Seating: The O2 operates a dedicated disabled access booking line. Contact: Tel: 020 8463 3359 Typetalk: 18001 020 8463 3359 Email: access@theo2.co.uk Monday to Friday: 09:00 – 19:00 Saturday to Sunday: 10:00 – 18:00 For more information on access at The O2 please visit www.theo2.co.uk
📋 General Rules
Tickets cannot be cancelled or exchanged after purchase unless the event is cancelled, rescheduled or subject to a material alteration. Unlawful resale, or attempted unlawful resale of a ticket is grounds for seizure or cancellation without refund or other compensation. Tickets cannot be used for competitions, promotions, advertising or hospitality packages without the express written permission of the event promoter. Failure to adhere to these conditions may result in the ticket holder being refused entry or removed from the venue without refund or other compensation. The Venue is not liable for any Tickets that are lost or stolen. Standing tickets can not be duplicated under any circumstances. For any further or specific enquiry in regards to access requirements you can check www.theo2.co.uk/visit-us/accessibility or contact the access team via email at access@theO2.co.uk or by phone at 0208 463 3359 Admission (venues within The O2): There is no readmission once you have left a Venue. The use of unauthorised cameras, video and/or sound recording equipment is prohibited and such items may be confiscated at the Ticket holder's own risk. No food or drink is permitted to be brought into the Venue. A variety of food and beverages (alcoholic and non-alcoholic) will be available for purchase inside. The O2 is a no smoking venue. Please note: Level 4 is not recommended for people with vertigo or a fear of heights. In seated areas other members of the audience may stand up during the event. Floor seating is flat / not tiered Some events will contain flashing images Where ID is requested to gain entry to an event this must be a valid in date photo ID (e.g. Driving licence or passport). Invalid or out of date ID will not be accepted and you may be refused entrance.
👶 Child Policy
All children must have a ticket. Children aged 14 or under must be accompanied by an Adult aged 18 or older. Children under 16 cannot enter the standing area. Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing. Please visit www.theo2.co.uk for further information. Acceptable proof of ID: Passport, international ID card, drivers licence, ISIC card. For a full list of terms and conditions please see www.theo2.co.uk
💡 Guru Tips
Insider tips to make the most of your experience at The O2
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🏟️ Arena Insider
For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.
♿ Accessibility Guru Tip
Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.
📅 Busy Venue
The O2 hosts 448+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.
📸 Camera Policy
Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.
📝 Reviews & Ratings
📅 Upcoming Events
RAYE - THIS TOUR MAY CONTAIN NEW MUSIC
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
RAYE - THIS TOUR MAY CONTAIN NEW MUSIC
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Black Coffee - Live with Orchestra
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
ZAYN - The Konnakol Tour
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
The Original Harlem Globetrotters
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Doja Cat - Tour Ma Vie World Tour
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London
Madison Beer: The locket tour
📍 The O2 · London
Mamma Mia! The Party
📍 The O2 · London