CIBC Theatre

📍 18 West Monroe, Chicago, ILView on map →

217 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

Box office hours vary. Please call (312) 977-1700 for the current week's hours.

📞 Phone

The Administrative offices of CIBC Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.

💳 Accepted Payment

The Box Office accepts Cash, Visa, Mastercard, American Express and Discover. No personal checks, please.

🎫 Will Call

Will Call tickets can be picked up at any time during Box Office hours on the day of a show. The customer must present the actual credit card used to make the order, a valid picture ID, and the confirmation number.

🅿️ Parking

Reduced rate parking is available at 17 East Adams.

♿ Accessibility

For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259. ELEVATOR: There is no elevator access to the dress circle level of the theatre. There is elevator access to the mezzanine and balcony levels. However, once the patron gets to their level, they will need to go up or down stairs as each row is on a different step.

📋 General Rules

There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.

👶 Child Policy

For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.

💡 Guru Tips

Insider tips to make the most of your experience at CIBC Theatre

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💵 Bring Cash

This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.

🎭 Theater Tip

Center orchestra or front mezzanine are your best bets. Avoid extreme sides — you'll miss staging and expressions. Most theaters don't allow late seating, so arrive on time.

♿ Accessibility Guru Tip

Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.

📅 Busy Venue

CIBC Theatre hosts 217+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.

📸 Camera Policy

Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.

👨‍👩‍👧 Bringing Kids?

This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.

🚕 Rideshare Tip

Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.

📝 Reviews & Ratings

📅 Upcoming Events

🕐 19:00Theatre

APR

Hamilton (Chicago)

📍 CIBC Theatre · Chicago

🕐 13:00Theatre