KeyBank Center

📍 One Seymour H. Knox III Plaza, Buffalo, NYView on map →

131 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

Monday through Friday 9:00AM-5:00PM Saturday 10:00AM - 2:00PM (October - March) Monday through Saturday Event days 9:00AM through the end of the event Sunday EVENT DAYS ONLY 10:00AM through the end of the event

📞 Phone

1-888-467-2273

💳 Accepted Payment

Visa – Mastercard – American Express – Discover – Cash

🎫 Will Call

Will call is not available for all events. Mobile tickets should be forwarded to guests. When available, will call is located at the Box Office windows in the KeyBank Center pavilion.

🅿️ Parking

Ramp parking is available in attached KeyBank Center Ramp and LECOM Harborcenter Ramp. Surface lot parking is available on Mississippi St & Baltimore Street. https://keybankcenter.com/page/parking

♿ Accessibility

Available through Ticketmaster and Box Office, subject to availability.

📋 General Rules

A complete guide to arena policies and procedures can be found at https://keybankcenter.com on the General Info and Plan Your Visit tabs.

👶 Child Policy

Adults wishing to bring a child ages 3 and under to a Buffalo Sabres or Buffalo Bandits must stop in the Account Services Office located next to the ticket windows in the KeyBank Center pavilion on their way into the game to have the child wrist banded. All children 2 years of age and over need a ticket to all other events (concerts, family shows, etc). Wrist Band will not be for a seat, but allows the child to sit on the lap of a parent or guardian.

💡 Guru Tips

Insider tips to make the most of your experience at KeyBank Center

🅿️ Parking Guru Tip

Surface lots fill fast on popular show nights. Arrive early or consider parking a few blocks away — it's often cheaper and you'll avoid the post-show traffic jam.

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💵 Bring Cash

This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.

🎭 Theater Tip

Center orchestra or front mezzanine are your best bets. Avoid extreme sides — you'll miss staging and expressions. Most theaters don't allow late seating, so arrive on time.

♿ Accessibility Guru Tip

Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.

📅 Busy Venue

KeyBank Center hosts 131+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.

👨‍👩‍👧 Bringing Kids?

This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.

🚕 Rideshare Tip

Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.