Allstate Arena

📍 6920 North Mannheim Road, Rosemont, ILView on map →

38 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

The Allstate Arena Box Office hours are: Monday-Friday - 11:00 AM to 7:00 PM Saturday - 12:00 PM to 5:00 PM Sunday - Open only on day of show, 3 hours prior to the event. Box Office hours during events vary depending on performance time.

📞 Phone

The information line is (847)635-6601.

💳 Accepted Payment

The Box Office accepts cash, Visa, Mastercard, American Express and Discover.

🎫 Will Call

Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.

🅿️ Parking

There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.

📋 General Rules

Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**

👶 Child Policy

Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.

💡 Guru Tips

Insider tips to make the most of your experience at Allstate Arena

🅿️ Parking Guru Tip

Surface lots fill fast on popular show nights. Arrive early or consider parking a few blocks away — it's often cheaper and you'll avoid the post-show traffic jam.

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💵 Bring Cash

This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.

🏟️ Arena Insider

For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.

📸 Camera Policy

Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.

👨‍👩‍👧 Bringing Kids?

This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.

🚕 Rideshare Tip

Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.